POLICY | TERMS OF USE

Welcome to the hurf.pk website (the “Site”). We respect your privacy and want to protect your personal information and rights. To learn more, please read our policies and terms of use.

1. Privacy Policy

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

2. Data Protection

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information that relates to you in the manner set out in this Privacy Policy.

3. Information Collection

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

4. Return Policy

The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. The product must include the original tags, user manual, warranty cards, freebies, and accessories (if there are any).

The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of hurf.pk packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturers’ box.

5. Refund Policy

Any product, fulfilling the return policy may be refunded if the refund request is made within 7 days after the product is delivered.

6. Delivery Policy

We offer delivery within 2 business days inside Karachi. And Delivers in 4 to 5 working days in all other cities and for some of the customized products, we deliver in 6 to 8 working days. There are a few areas where the delivery services may not be available prevailingly but an expansion of services will arrive soon to please you like no other.