Exchange and Return policies
- Please note we ONLY offer exchange there’s no return or refund policy
- Incase of any mistake regarding size or product on our part, we accept complete responsibility and offer exchange of the product without any additional delivery fee.
- For exchange customer can send the parcel back to us and if the customer resides in any City except Karachi, we will compensate them.
- The item is to be packed and given to the rider or sent by you to our address in the same packaging, tagged and same condition.
- We are not liable for exchange incase of customer’s change of choice or any wrong size selected by customer. (We provide detailed size charts for every product to avoid misunderstandings)
- If the parcel sent to us by the customer for exchange is received in bad/damaged state or with any missing elements then our company is no longer responsible for exchange.
- Please contact us within 2 hours after receiving your parcel so we can facilitate better.
- Exchange or return is not possible on sale, special discounted or customized items.
Cancellations:
You may cancel any order within 12 hours of placement. Post expiry of the aforementioned period, no cancellation requests shall be entertained by us